EXCHANGE & REFUND

EXCHANGE & REFUND

We do accept exchange but not refund. For that reason, we seriously suggest you check out our sizes chart to make sure you make the right purchases. If ever you need help, do not hesitate to contact us at: newkears@gmail.com or @newkears on IG. We will be more than welcome to help you. 🌈

 

EXCHANGE POLICY

Exchange are now accepted. You have 15 days after receiving the products to contact us to do the exchange. Let us know your order number, the product you want to exchange and which one you want instead in which size. 

The product needs to not have been wear and all have the tags on it. A product send that don't correspond to this criteria, we will be send back without exchanging the product. 

You will send us the product and when we have received it, we accept the exchange ans we will send you the new one. 

Contact us : 

email: newkears@gmail.com

dm instagram: @newkears

 

REFUND POLICY

No refund accepted.